Acceptable Use Policy

This policy describes prohibited uses of Quenta and helps protect the platform, customers, data, payment features, and community.

1. Purpose

This Acceptable Use Policy protects Quenta, customers, users, and the integrity of the Service. It applies to all use of the website, app, APIs, Community, support channels, OCR features, uploads, integrations, and related services.

2. Prohibited Conduct

2.1 Payment, Fraud, AML, and Sanctions Misuse

2.2 Promotion, Trial, and Account Abuse

Users may not create duplicate accounts, false identities, fake companies, self-referrals, manipulated trials, artificial usage, or other arrangements to obtain free trials, launch pricing, partner discounts, referral benefits, coupons, credits, or promotional offers improperly.

Quenta may deny, reverse, suspend, or terminate promotional benefits, trial access, partner benefits, referral benefits, or discounted pricing if Quenta reasonably believes they were obtained through abuse, fraud, misrepresentation, technical manipulation, or violation of applicable offer terms.

Customers may not use Quenta or any connected payment feature for fraud, money laundering, terrorist financing, sanctions evasion, illegal gambling, prohibited goods or services, unauthorized collections, fake invoices, sham transactions, illegal lending, investment solicitation, regulated financial services, unauthorized remittance, or any activity prohibited by Quenta, the payment provider, law, card network rules, wallet rules, bank rules, or provider rules.

Quenta may suspend or restrict payment-related features if it reasonably believes the account presents fraud, chargeback, AML, sanctions, legal, reputational, payment-provider, or financial-crime risk.

Unlawful, fraudulent, deceptive, abusive, or harmful use.

Uploading malware, viruses, harmful scripts, or malicious files.

Attempting unauthorized access to the Service, infrastructure, accounts, source code, systems, or other users’ data.

Bypassing authentication, role controls, branch controls, subscription limits, billing controls, rate limits, or feature gates.

Scraping, crawling, bulk extraction, benchmarking publication, load testing, penetration testing, or automated access without written approval.

Reverse engineering, copying, reselling, sublicensing, or using the Service to build a competing product except as allowed by law.

Uploading personal data, confidential information, or third-party data without lawful authority.

Using Quenta Community or support channels for spam, harassment, defamation, misleading advice, unlawful solicitation, or unrelated promotion.

Misrepresenting identity, professional credentials, business authority, partner status, or customer relationship.

3. Enforcement

3.1 Litigation and Urgent Relief for Misuse

Misuse of the Service, Quenta Technology, confidential information, payment features, APIs, security controls, or customer data may cause irreparable harm. Quenta may suspend access, preserve evidence, cooperate with providers or authorities where appropriate, seek urgent injunctive relief, and recover enforcement costs to the extent permitted by law.

Quenta may remove content, suspend features, restrict accounts, revoke access, require remediation, or terminate accounts that violate this policy or create legal, security, privacy, operational, or reputational risk.

4. Additional SaaS and IP Restrictions

In addition to the prohibited conduct above, users may not copy, reproduce, frame, mirror, scrape, crawl, extract, benchmark, decompile, reverse-engineer, disassemble, modify, translate, create derivative works from, or attempt to discover the source code, architecture, workflows, business logic, data models, or underlying structure of the Service.

Users may not access or use the Service to build, train, improve, benchmark, validate, compare, or support a competing product or service, or to extract Quenta templates, workflows, configurations, reports, implementation methods, or proprietary materials.

Users may not publish benchmark results, performance tests, security assessments, comparison reports, or technical evaluations of the Service without Quenta’s prior written consent, except where prohibited by law.

Users may not conduct penetration testing, vulnerability scanning, load testing, credential testing, automated security testing, or similar activity against the Service without Quenta’s prior written authorization.

Quenta Technologies Inc. · SEC Reg. No. 2026020237348-66 · TIN 010-999-041-000 · 30F Tower 2 RCBC Plaza, Ayala Avenue, Makati City 1209, Philippines · inquire@quenta.ph